How the Application Process Works
From eligibility check to receiving funds — here's everything you need to know about getting help.
Your Path to Assistance
We've simplified the process to 4 clear steps. Most applicants complete the application in under 15 minutes.
Check Your Eligibility
~2 minutesBefore applying, confirm that you meet the basic eligibility requirements:
Gather Required Documents
~10 minutesHave these documents ready before starting your application:
Identification
- Government-issued photo ID
- Social Security card or ITIN
- Proof of residency
Income Verification
- Recent pay stubs (last 30 days)
- Tax returns or W-2 forms
- Unemployment benefits letter
Lease / Housing
- Current lease agreement
- Landlord contact information
- Proof of rental obligation
Hardship Evidence
- Past-due rent notices
- Eviction notices (if any)
- Utility disconnect notices
Tip: Don't have all documents? You can still start your application. Missing documents can be uploaded later within 10 business days.
Submit Your Application
~15 minutesComplete the secure online application form with your personal, financial, and housing information:
Review & Receive Funds
15–30 business daysAfter submission, here's what happens:
You'll receive a confirmation email and reference number immediately.
Our team verifies your submitted documents (5–10 business days).
Your application is assessed against program criteria.
Approved payments sent directly to your landlord and/or utility providers.